Privacy Policy

Effective Date: March 12, 2025

Last Updated: October 4, 2025

This Privacy Policy explains how Arif Trading Group LLC (“Orbital,” “we,” “our,” or “us”) collects, uses, and protects your information when you use our websites, applications, or related products and services (collectively, the “Service”).
We respect your privacy and are committed to being transparent about our practices.
By using Orbital's services, you agree to this Privacy Policy.

1. Who We Are

Orbital is operated by Arif Trading Group LLC, a Colorado-based company building AI tools and technologies.
If you have questions about this policy, you can reach us at hi@theorbitallabs.com.

2. Information We Collect

We collect information to provide, improve, and secure our services.

a. Account Information

If you create an account, we collect your name, email address, and authentication credentials.

b. Usage Data

We collect data about how you use Orbital products, including interactions, device information, browser type, session duration, and performance analytics.

c. Product Interaction Data

If you use Orbital-built AI products (like Qol or Noesis), we may collect and process text, voice, or other inputs to deliver results. These interactions may be processed by OpenAI for model outputs and stored in Supabase for reliability, analytics, and user experience improvement.

d. Payment Information

Payments for Orbital products or subscriptions are securely processed through Stripe, our secure payment partner. Orbital does not store your full card or banking details.

e. Cookies and Similar Technologies

We use cookies and similar tools for authentication, analytics, and personalization. You can disable cookies through your browser settings, but some features may not function properly.

3. How We Use Your Information

We use your data to:

Operate and maintain Orbital products and services,

Personalize and improve product experiences,

Communicate with you about updates and features,

Ensure platform security and prevent fraud, and

Comply with applicable legal obligations.

We do not sell your personal data.

4. How We Share Information

We share limited data with trusted service providers that support our operations, including:

OpenAI - for AI processing and model inference,

Supabase - for secure storage, authentication, and analytics,

Stripe - for payment processing, and

Analytics services - to monitor performance and improve user experience.

Each third-party provider is bound by confidentiality and data protection commitments consistent with this Privacy Policy.

5. Data Retention

We retain your data only as long as necessary to provide the Service and fulfill the purposes described here.
When data is no longer needed, it is securely deleted or anonymized.
If you wish to delete your account or data, contact us at hi@theorbitallabs.com.

6. Data Security

We use encryption, secure infrastructure, and access controls to protect your data from unauthorized access, alteration, or disclosure. While no online system is completely secure, we continuously work to safeguard your information.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access or correct your data,

Request deletion,

Object to or limit processing, and

Request a copy of your data.

To exercise these rights, contact hi@theorbitallabs.com. We’ll respond promptly and in compliance with applicable data protection laws.

8. International Data Transfers

Your information may be processed or stored in the United States or other locations where Orbital or its partners operate.
We implement appropriate safeguards for international transfers, consistent with privacy regulations such as GDPR.

9. Children’s Privacy

Orbital’s services are not intended for children under 13.
We do not knowingly collect personal information from minors.
If we become aware of such data, we will promptly delete it.
If you believe a child has provided information to us, please contact us at hi@theorbitallabs.com for deletion.

10. Changes to This Policy

We may update this Privacy Policy periodically.
The most recent version will always be available at theorbitallabs.com/privacy with an updated effective date.
We’ll notify users of material changes where legally required.

11. Contact Us

For privacy-related questions or requests:
Arif Trading Group LLC (Orbital)
Email: hi@theorbitallabs.com
Address: 580 California Street, San Francisco, California, 94104.